jdbam Privacy Policy
Your personal data is safe at jdbam. This page clearly explains what data we collect, why we collect it, how we use it, and how we protect it.
This Privacy Policy ("Policy") explains how jdbam handles the personal data of players ("you" or "user") who use the jdbam website (jdbam.app) and its related services. By continuing to use this website, you agree to the terms set out in this Policy.
1. Personal Data We Collect
jdbam collects personal data in the following categories in order to deliver quality service and maintain a secure environment.
| Data Type | Examples | Purpose of Collection |
|---|---|---|
| Registration Data | Name, date of birth, phone number, email | Account creation and verification |
| Financial Data | Deposit/withdrawal records, KBZPay / Wave Money / AYA Pay / CB Pay account numbers | Processing financial transactions |
| Technical Data | IP address, browser type, device model | Security checks and prevention of unauthorised access |
| Gaming Data | Gaming history, bet amounts, bonus usage | Improving services and providing support |
| Communication Data | Live Chat enquiries, email correspondence content | Customer service responses |
| Cookies Data | Session cookie, preference cookie | Ensuring smooth website functionality |
2. Methods of Collecting Data
Direct Collection
We collect data that you provide directly when registering, logging in, depositing, withdrawing, or contacting us.
Automatic Collection
Technical data is automatically collected through cookies and similar technologies while you browse the jdbam website. This includes IP address, browser type, pages viewed, and access times.
Collection from Third-Party Sources
We only receive transaction confirmation data from payment service providers (KBZPay, Wave Money, AYA Pay, CB Pay, bank transfer). This data is used to verify your account security and financial records.
3. Purposes for Using Personal Data
jdbam uses collected personal data only for the purposes below. It will not be shared for any other purpose or distributed in advance without the player's consent.
Account Management
To handle account creation, verification, and access. Your ID is established in line with Myanmar's personal data protection policy.
Financial Transactions
To ensure deposit and withdrawal transactions are completed successfully and to prevent financial irregularities.
Security Protection
To detect and prevent unauthorized access, fraud, and irregular financial transactions.
Customer Service
To resolve player inquiries and complaints via 24/7 Live Chat and email.
Service Improvement
To analyze playing patterns and improve games, promotions, and the overall website experience.
Notifications
To send you updates on bonuses, new promotions, and account security alerts — you can opt out if you prefer not to be contacted.
4. Personal Data Sharing Policy
Not Sold to Third Parties
jdbam never sells, rents, or distributes your personal data to any third-party company, advertising network, or data broker.
Limited Cases Where Sharing May Occur
Personal data may only be shared in the following cases—
- Payment service providers — only limited data is shared to complete financial transactions
- Legal requests — disclosed in accordance with the law only when required by a court order, legal directive, or official authority
- Fraud prevention services — only relevant data to investigate irregular financial transactions
Data Processor Restrictions
Any third-party service handling data on behalf of jdbam is bound by security policies equivalent to the protection standards in this policy. jdbam includes a data protection clause in all contracts it issues.
5. Cookies and Tracking Technology
Essential Cookies
Used exclusively for maintaining login sessions, bonus verification, and security tokens. If disabled, the website will not function.
Functional Cookies
Used to remember player preferences such as language settings and game view layout. These can be disabled, but the website experience may be affected.
Analytics Cookies
Collected to understand website browsing patterns and improve the service. Players can reject these cookies.
Disabling Cookies
You can disable, delete, or restrict cookies through your browser settings. However, please note that disabling essential cookies may affect key functions such as logging in to jdbam and making deposits.
6. Personal Data Security Measures
jdbam applies technical and administrative security measures to protect player data.
Technical Protections
- Data transmissions are protected with SSL/TLS encryption
- Data is protected using Database Encryption
- Two-Factor Authentication (2FA) is supported for access protection
- Servers are protected with Firewall and DDoS Protection
- Security checks are carried out regularly
Administrative Safeguards
- Only staff who handle personal data are authorized to access designated data
- Staff receive data protection training
- Data access is recorded in logs
- Process changes are guided by data protection agreements
In the event of a data breach
If jdbam becomes aware of a data breach, affected players will be notified as quickly as possible, with a clear explanation of what happened, the impact, and the steps taken to address it. You can contact jdbam's data protection team at [email protected].
7. Players' Data Rights
Every player at jdbam has the following rights regarding their personal data.
Right to Access
You can request to view what data jdbam holds about you.
Right to Rectification
You can request correction of any inaccurate or incomplete personal data.
Right to Erasure
You can request deletion of data that is not required to be retained by law.
Right to Restriction
In certain cases, you can request that the processing of your data be restricted.
Right to Data Portability
You can request that data you have provided be given to you in a readable format.
Right to Object
You have the right to object to the processing of your data for marketing purposes.
How to Exercise Your Rights
To exercise any of the data rights above, email [email protected] or contact our customer service team via 24/7 Live Chat. Please include your account ID or registered phone number so we can handle your request efficiently.
8. Personal Data Retention Period
Active Accounts
Data will be kept for as long as the account remains active. It will not be deleted during that period, as it is needed to provide services and meet legal obligations.
After Account Closure
Whether closed at a player's request or under jdbam's terms, financial records and legally required data may be retained for up to 5 years from the date of closure in accordance with legal requirements. After that period, the data will be permanently deleted.
Game Play Records
Game records will be kept for a set period to support dispute resolution and audits, after which they will be routinely deleted.
9. 21+ Age Restriction and Child Protection
jdbam's services are for adults aged 21 and above only. jdbam does not knowingly collect, use, or share personal data of anyone under 21. Age verification is carried out at the point of registration.
If a person under 21 is found to have created a jdbam account, that account will be closed immediately and any data collected will be deleted as soon as legally permissible.
10. Policy Changes
jdbam may update this Privacy Policy from time to time. For any notable changes, an announcement will be posted on the website and a notification will be sent to registered players' accounts.
The updated policy takes effect from the "Last Updated" date shown on this page. Continued use of jdbam after any changes means you accept the revised policy.
Privacy Protection Quick Answers
No. jdbam never sells, rents, or shares players' personal data with any third-party company, advertising network, or data broker. Data is used only to deliver jdbam's services and to maintain security protection.
Yes. To view your personal data stored at jdbam, contact [email protected] or reach our customer service team through 24/7 Live Chat. Access to your data is a legal right every player holds.
Payment data such as KBZPay, Wave Money, AYA Pay, and CB Pay is protected with SSL/TLS encryption and database encryption. That data is used only to process financial transactions and to check for irregularities. We do not sell it under any circumstances.
Yes, you can request deletion. However, due to legal requirements, financial records and gaming records may need to be retained for up to 5 years. After that period, the data will be permanently deleted. To make a request, contact [email protected].
You can turn off some cookies through your browser settings. However, if you disable essential cookies required for login sessions and security tokens, core functions such as logging in to jdbam, making deposits, and playing games may not work properly. Analytics and advertising cookies can be turned off without affecting the service.
If there are notable changes, jdbam will announce them on the website and send a notification to registered players' accounts. Continued use of the website after a change takes effect will be treated as acceptance of the revised policy.
If you have a complaint or concern about how your data is handled, contact [email protected] or reach us directly through 24/7 Live Chat. jdbam's data protection team will review the complaint and work to provide a resolution.
Play with confidence at jdbam
Your personal data is secure and protected with SSL encryption.
You can reach us any time via 24/7 Myanmar-language Live Chat.